At Swaggin, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a hassle-free return and exchange policy.

1. Returns

  • If you are not satisfied with your purchase, you may return the item(s) within 5 days of receiving your order for a refund or store credit.
  • To initiate a return, please contact our customer service team at swaggin.helpdesk@gmail.com to request a return authorization.
  • Returned item(s) must be unused, unworn, and in the same condition as received, with all original tags and packaging intact.
  • Once your return is received and inspected, we will process your refund or store credit within 7 business days.

2. Exchanges

  • If you would like to exchange an item for a different size, color, or style, please contact our customer service team to request an exchange authorization.
  • Exchanged item(s) must be in unused, unworn condition, with all original tags and packaging intact.
  • We will process your exchange and ship out the replacement item(s) within 7 business days of receiving your return.

3. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
  • We recommend using a trackable shipping method and insuring your package to ensure its safe return to us.

4. Final Sale Items

  • Please note that certain items may be marked as final sale and are not eligible for return or exchange. These items will be clearly identified on the product page.

5. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We will work with you to resolve the issue promptly.

6. Contact Us